Refund policy

We want you to love your Dilo Pues purchase.

Contact us within 30 days of delivery if your item isn’t right for you. Include your order number, and we’ll help with a replacement or a refund to your original payment method.

There are no return fees. Please contact us first so we can arrange the next steps.

For damaged or incorrect items, include a photo so we can resolve things quickly.

We aim to reply within one business day.